delivery & payments

 

DELIVERY & PAYMENTS

WORLDWIDE

FREE SHIPPING WORLDWIDE ON ALL ORDERS ABOVE 120€ BY DHL GO GREEN CLIMATE COMPENSATED EXPRESS.

ALL ORDERS UNDER 120€:

EUROPE – 10€  DHL ECONOMY (2– 6 BUSINESS DAYS)

EUROPE – 19 DHL GO GREEN CLIMATE COMPENSATED EXPRESS DELIVERY (12 BUSINESS DAYS)

REST OF WORLD – 19€  DHL GO GREEN CLIMATE COMPENSATED EXPRESS DELIVERY (14 BUSINESS DAYS)

POLAND

FREE SHIPPING IN POLAND ON ALL ORDERS ABOVE 300 PLN BY DHL ECONOMY.

POLAND – 13 PLN  DHL ECONOMY (2– 6 BUSINESS DAYS)

 

NOTE THAT DELIVERY TIMES ARE ONLY PROVIDED AS GUIDELINES.

PLEASE NOTE THAT CUSTOM PROCEDURES MAY EXTEND THAT TIME.

STANDARD POLISH VAT RATE IS CHARGED TO ALL ORDER WITHIN THE EUROPEAN UNION. THIS IS INCLUDED IN THE PRICES DISPLAYED ON THE SITE.

CUSTOM POLICIES AND IMPORT DUTIES VARY FROM COUNTRY TO COUNTRY, HENCE KUST. HAS NO CONTROL OVER THEM AND CANNOT PROVIDE INFORMATION ON THEIR COST. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR CURRENT CHARGES BEFORE YOU ORDER, SO YOU ARE NOT SURPRISED BY CHARGES YOU WERE NOT EXPECTING.

KUST. ASSUMES NO RESPONSIBILITY IN THOSE PACKAGES HELD IN CUSTOMS IF THOSE CHARGES ARE NOT SETTLED BY THE CUSTOMER. ANY CHARGES ON A PARCEL MUST BE PAID BY THE PERSON RECEIVING THE PARCEL.

CUSTOM POLICIES AND IMPORT DUTIES VARY FROM COUNTRY TO COUNTRY, HENCE KUST. HAS NO CONTROL OVER THEM AND CANNOT PROVIDE INFORMATION ON THEIR COST. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR CURRENT CHARGES BEFORE YOU ORDER, SO YOU ARE NOT SURPRISED BY CHARGES YOU WERE NOT EXPECTING.

KUST. ASSUMES NO RESPONSIBILITY IN THOSE PACKAGES HELD IN CUSTOMS IF THOSE CHARGES ARE NOT SETTLED BY THE CUSTOMER. ANY CHARGES ON A PARCEL MUST BE PAID BY THE PERSON RECEIVING THE PARCEL.

CUSTOM POLICIES AND IMPORT DUTIES VARY FROM COUNTRY TO COUNTRY, HENCE KUST. HAS NO CONTROL OVER THEM AND CANNOT PROVIDE INFORMATION ON THEIR COST. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR CURRENT CHARGES BEFORE YOU ORDER, SO YOU ARE NOT SURPRISED BY CHARGES YOU WERE NOT EXPECTING.

IMPORTANT:

IN THE EVENT THAT AN ORDER IS LOST EN ROUTE, THE FULL AMOUNT WILL BE REFUNDED AFTER 36 BUSINESS DAYS.

IN THE EVENT THAT AN ORDER WAS NOT PICKED BY CUSTOMER AND RETURNED TO OUR WAREHOUSE, THE AMOUNT EXCLUDING DELIVERY FEE WILL BE REFUNDED. IT MIGHT TAKE UP TO 10 DAYS UNTIL REFUND IS SETTLED ON THE CUSTOMER’S ACCOUNT.

PAYPAL

PAYPAL IS OFFERED AS A PAYMENT METHOD FOR ALL MARKETS. YOU DO NOT NEED TO HAVE AN ACCOUNT IN ORDER TO PAY VIA PAYPAL. YOU CAN PAY USING A CREDIT OR DEBIT CARD. WHEN FINALIZING THE PURCHASE ORDER FROM THE BASKET SIMPLY SELECT “PAPAL BUY NOW” AND PROCEED ACCORDINGLY. NOTE THAT IF YOU DO HAVE A PAYPAL ACCOUNT, YOUR ORDER WILL BE SHIPPED TO THE ADDRESS REGISTERED IN YOUR PAYPAL ACCOUNT.

STRIPE

EASY PAYMENT WITH CREDIT CARD OR APPLE PAY VIA STRIPE CHECK-OUT. YOU DO NOT NEED TO HAVE AN ACCOUNT FOR THIS OPTION.

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